- Quoted charges are inclusive of 18% GST.
- The Chargeable weight would be volumetric or actual weight, whichever is higher (Air/ Rush mode: LxBxH/ 5000 | LITE/ Surface mode: LxBxH/ 4000).
- The maximum liability for forward shipping is ₹5000/- or invoice value whichever is lower.
- The maximum liability for reverse shipping is ₹ 2000/- or 50% of the invoice value whichever is lower.
- No Claim would be entertained for Glassware, Fragile products, Concealed damages, and improper packaging.
- Manual label penalty is ₹500/- per shipment.
- Billing disputes must be escalated within 5 days from the invoice date.
- Weight dispute due to incorrect weight declaration cannot be claimed.